About Us

ContinuityWorks will help you bridge the uncertainty gap:

About Arlene Silva

 

Arlene is the passion, energy, and driving force behind ContinuityWorks. She has been a Business Continuity Professional (CBCP) certified by Disaster Recovery Institute International (DRII) for 15 years and has over 27 years of organizational and program development, consulting and business continuity management experience. Look for her on the Experts page of the International Consortium for Organizational Resilience (ICOR) website.

 Arlene’s mission is to serve people and businesses that want to help themselves.

In business continuity, she found the home she was seeking for her organizational development, program design, mentoring, and process improvement skills and experience. After 10+ years of leadership, mentoring, and consulting work with over 60 companies in a broad range of industries and types, from solopreneurs, mom & pops, and all-related owner / partner combinations, as well as Fortune 500 companies, Arlene came across an ad for a Director of Business Continuity Management position with a national insurance and financial management services company headquartered in Vermont.

The attack on the Twin Towers happened just 6 months after she completed training and applied for certification as a business continuity professional. With all her family still in New York City, it forever changed how she looked at her work and sense of purpose. For businesses, all businesses, 9/11 was a game changer; it exposed continuity management and planning as not an option but a responsibility that businesses have to their stakeholders, customers, vendors, and most importantly, to themselves.

Over the next 14 years, Arlene designed and implemented every component of the enterprise-wide BCM Program for a Fortune 1000 company, overseeing and training over 300 BC managers, planners, and support team members in the process. An arduous process that informed her stream-lined and time efficient approach to BCM Program design and implementation.

She decided that if she would start a business again, it would be one to help pave the way for others tasked with the same challenges.

TESTIMONIALS

"I found Arlene to be one of the most complete business professionals I have had the pleasure of knowing. Her skill level with organizational behavior & management, program management, training and communications are outstanding. Arlene’s mastery of business…"
Ben Sanders
Senior IT Auditor and Consultant, CPA
"I worked with Arlene for six years. As part of my work I was very interested in our Business Continuity Program since the ability to process data was crucial to our company’s operations. The improvement in scope, the vision, and the details in the company’s…"
Caroline Mitchell
Senior IT Auditor / Colleague
"Working with Arlene Silva on multiple projects, we were able to quickly cut through the organizational structure and identify the most knowledgeable individuals for the project at hand. Arlene’s industry knowledge and insightful approach were well received…"
Susan Stein
Susan Stein Consulting
"Arlene of ContinuityWorks is among the most skillful and knowledgeable Business Continuity leaders I have come across in my career. She is a thought leader in the field. Any large organization that needs a BCP professional would do very well by benefiting…"
Jamie MacFarland, Regional Sales Manager
Palo Alto Networks
"Arlene at ContinuityWorks began contributing value to my tech startup from the minute we exchanged our first ‘Hello’. She is a driven analyzer and quickly began gathering information about what my idea is, how it functions, and what I wanted to achieve. She…"
Geoffrey Dargan
Engineer, Developer, Entrepreneur
"I could not have hoped for any better services than those offered by Continuity Works. Arlene guided me through all the complexities of getting a children’s picture book published. She was with me 100% in her enthusiasm for the work and her positive approach…"
Liz LeServiget
Writer / Artist / Sculptor